Customers Reviews and Testimonials

"I've had nothing but great experiences at TLC.  Yes they can be expensive but they usually ask you to ok the expenses.  If there is a test that is not mandatory at the time, I ask and they put it off.  If it's mandatory, I'll do it.  Dr. Mahaney is stellar with a vast knowledge of alternative medicine.  He is kind and specific in dealing with humans and loving in dealing with pets.  Dr. Baker is sweet, professional and has been so helpful to my pets.  Dr. Hebert did surgery on my dog's spleen and it was an expert job.  I've heard many other vets praise his skill as a surgeon.  The staff has been wonderful as well."

"This is the vet I've used twice for emergencies, and they have been very good.  The last time I went in, they took my dog right away.  The staff was very nice, the vet was excellent.  We eventually figured out what was wrong with my little guy (do NOT use Tea Tree oil on your dog!  Even though it is in many flea products, even a dab of it in it's straight undiluted form can poison your dog!).  My baby is all better now. "

Customers Reviews and Testimonials

"I recently visited Los Angeles from Tucson, AZ.  My 15 year old dog had seizures for the first time ever. We rushed him to TLC PET MEDICAL CENTER where they treated him immediately and kept him for 2 days. I was extremely comforted by the care and compassion of the staff and doctors. Their knowledge and professionalism was very impressive.
They contacted my vet in Tucson and did timely follow-ups
I cannot imagine a better experience at such a frightening time.
I am so thankful that I found them."

"TLC has a very caring and informed staff.  They called me immediately with test results.  Dr. Baker was very caring and attentive to my shy rescue dog and the staff is always very nice and helpful when I call with questions."

Customers Reviews and Testimonials

"Great with my puppy! I have been 3 times now and every time I have had minimal wait time. I truly believe my little guy is being given the best treatment available. I have even had to take him there when he had an emergency and he was seen in about 45 minutes. I am truly thankful to their warm and caring staff that have given such good care to my little one. Much thanks to Dr. Mahaney he is truly a caring soul!"

"I went to TLC on a Sunday night after my puppy had been vomiting and couldn't keep food down to make sure he was okay, because I didn't know what was going on with him. Fortunately, everything turned out to be fine and he was suffering from an upset stomach. That night Little Action Jackson received EXCELLENT medical attention from the staff and vet who were on duty. They gave him a physical exam, took blood and did x-rays to make sure nothing was blocking his intestines/digestive track - AND they even said he was playing with them in the treatment room :) Needless to say, I see that there have been a lot of bad experiences/reviews at TLC, BUT my little guy received great care and everyone was super nice!"

Customers Reviews and Testimonials

"When we brought our Golden Retriever into the family, we searched high and low across LA for a great veterinarian. The recommendations we received were from scores of pet owners that have entrusted their animal's care to TLC West Hollywood, specifically Dr. Baker. After just over a year of experience with TLC, I can safely state that the good reputation they have in the community is well deserved. All of the vets are good, but Dr. Howie Baker and Dr. Mark Heibert are the two I have direct experience with and the two that I feel most comfortable with when our dog needs care... she gets into everything, from fighting with venomous spiders to eating Christmas ornaments to unfortunately being involved in a fire - every time, TLC has done an excellent job. Dogs become like kids and you want the best care. For us, that is TLC."

Customer Tetimonials and Reviews

"Not sure why there's such mixed reviews.... We had to take our 4 year old Yorkie in on a Sunday night the first time - and many times since due to a liver disorder they discovered. We have chosen to stay with them permanently because of their hours and the caring, positive experience they have given us. They diagnosed him correctly within 24 hours, everyone is extremely friendly, their costs are only slightly higher (on average just $20 more per service than our regular vet) and we feel that it is so worth it. They have all been so amazing, I am so glad they are right down the street and they are there 24/7. Even for the 'silliest' of questions, anytime we call they get us the information we need, and they are kind and professional about it. Thank you so much TLC - you helped us through a very scary time and we will forever be appreciative!!!"

"It has been a while but... I only went there one time. It was a weekend and my vet was closed. My dog sailor was breathing and panting weird while i was at my friends house visiting. SO just in case there was something wrong i took her to TLC to check her out. They took her and examined her and there was nothing wrong so they DID NOT even charge me.. I thought that was amazing. Plus everyone there was really nice. Anyway i had a positive experience there so i thought i should leave a review. "